DachshundDuo
08-15-2004, 02:47 PM
Hi -
I need a bit of advice. When I had Bubby at OSU Vet. Hospital the Veterinarian told me that I would be called sometime last week with the pathology report from his biopsies and would be told how to treat his "immune disorder". Well, it has been 10 days since the biopsies were taken and the week is over now and there has been no call. I called OSU on Thursaday and Friday and I felt like I was given the run around because I was told that the Veterinarian who had been Bubby's primary caregiver there was now in anesthesia and the some other doctor was over his case now- and of course he/she was not available to speak with. I am not an unreasonable person, and I am fairly patient, but this is getting a bit annoying. I fully understand that the receptionist can only relay the message to return my call and I know to not "kill the messanger" for the doctor not returning the call. But I have to tell you that I am getting a bit irritated by this. I work as a nurse in a hospital and I have taken care of patients who have had biopsies done. I know that the report could have been back the same day it was collected, but I also know that the pathologist is only one person and can only do so much... but ten days? I plan to call OSU again in the morning when I get home from work and ask again if the reports are back or if I may speak with the physician who is over the case. I have entertained the idea of calling Bubby's vet here at home and asking him if he will call and find something out. What do you think? I do not want to come across as a real goon to the poor receptionists at OSU, but I am getting irritated. I feel as if I paid them a bunch of money to cut on my dog and then tell me nothing. I don't want to get rude, but I feel like that is the only way to get answers. I have heard, "we'll leave a message for the doctor to call you" so many times that I think I could put it to music and dance to it. Please, advice someone? I probably won't see the reply until the morning unless someone posts one soon and very soon. (hint hint ) :p
I need a bit of advice. When I had Bubby at OSU Vet. Hospital the Veterinarian told me that I would be called sometime last week with the pathology report from his biopsies and would be told how to treat his "immune disorder". Well, it has been 10 days since the biopsies were taken and the week is over now and there has been no call. I called OSU on Thursaday and Friday and I felt like I was given the run around because I was told that the Veterinarian who had been Bubby's primary caregiver there was now in anesthesia and the some other doctor was over his case now- and of course he/she was not available to speak with. I am not an unreasonable person, and I am fairly patient, but this is getting a bit annoying. I fully understand that the receptionist can only relay the message to return my call and I know to not "kill the messanger" for the doctor not returning the call. But I have to tell you that I am getting a bit irritated by this. I work as a nurse in a hospital and I have taken care of patients who have had biopsies done. I know that the report could have been back the same day it was collected, but I also know that the pathologist is only one person and can only do so much... but ten days? I plan to call OSU again in the morning when I get home from work and ask again if the reports are back or if I may speak with the physician who is over the case. I have entertained the idea of calling Bubby's vet here at home and asking him if he will call and find something out. What do you think? I do not want to come across as a real goon to the poor receptionists at OSU, but I am getting irritated. I feel as if I paid them a bunch of money to cut on my dog and then tell me nothing. I don't want to get rude, but I feel like that is the only way to get answers. I have heard, "we'll leave a message for the doctor to call you" so many times that I think I could put it to music and dance to it. Please, advice someone? I probably won't see the reply until the morning unless someone posts one soon and very soon. (hint hint ) :p